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A woman in a vehicle hands a bag of boxes to a man standing by her vehicle. They both are wearing masks. At the top corner of the image, a flag says: COVID-19 update.
Since the end of April, Wells Fargo has donated more than 153,000 packaged meals for 14 nonprofits in nine communities across the U.S.
Volunteering & Giving
July 29, 2020

‘A labor of love’ to feed our communities

Wells Fargo has provided more than 153,000 packaged meals for nonprofits around the U.S. to help people in need during the COVID-19 pandemic.

When thousands of Wells Fargo employees began working remotely in March due to the COVID-19 pandemic, the cafeterias at some of the company’s offices stopped serving as many people. However, Wells Fargo’s Corporate Properties Group, which supports Wells Fargo’s workplaces, decided to get creative. The Wells Fargo team modified its contract with one of its food service suppliers to avoid furloughs and layoffs among the supplier’s staff — and decided to use its resources to give back to many of its communities.

Kimberly Bertz smiles at the camera as she wears a pink, collared shirt. Behind her are trees.
Kimberly Bertz

Since the end of April, Wells Fargo has donated more than 153,000 packaged meals for 14 (currently 13) nonprofits in nine communities across the U.S. The meals have fed families, front-line workers, and people experiencing homelessness, among others.

“It was important for us to help our suppliers retain the 550 employees who work, many on a part-time basis, at our cafes so they didn’t have to worry about job security at such a challenging economic time,” said Kimberly Bertz, Corporate Properties director for Wells Fargo in Los Angeles. “But we’re also incredibly proud that these meals are going to a number of different nonprofits and are helping so many people. It’s a labor of love.”

‘There’s no playbook for this’

John Liotti’s side profile is seen as he smiles at the camera. He wears a suit and collared shirt.
John Liotti

Wells Fargo’s Corporate Properties Group team wanted to honor their supplier contracts at a difficult time, so they decided to provide free, packaged meals to essential Wells Fargo employees required to work in offices with cafeterias — having now provided more than 1.2 million meals to them.

“The food service industry has been decimated,” said John Liotti, vice president of operations for Compass Group, one of the Wells Fargo food service suppliers. “My associates were scared about what the pandemic could mean for their livelihood, but we were also able to continue providing our associates a paycheck by taking care of the Wells Fargo employees.”

Compass Group has enhanced its safety measures to include associates wearing masks while on duty, undergoing daily temperature checks before work, working in shifts with the same people, and only offering packaged meals to those they’re serving, among other measures. These are all in addition to the strict health and hygiene standards they have always followed, Liotti said.

“My associates were scared about what the pandemic could mean for their livelihood, but we were also able to continue providing our associates a paycheck by taking care of the Wells Fargo employees.” — John Liotti

With the extra bandwidth to feed people, Wells Fargo decided to put its resources toward a good cause, said Kathy Sanders, amenities program manager for Corporate Properties Group in Charlotte, North Carolina. Sanders began reaching out to nonprofits she had volunteered with in the Charlotte area and to colleagues in Wells Fargo’s Community Relations group. The Compass Group team also contacted local nonprofits.

Kathy Sanders faces the camera and smiles. She is in front of a white wall.
Kathy Sanders

“It just made sense,” Sanders said. “Food insecurity is a big issue. There’s no playbook for this. We wrote it as we went.”

The group especially wanted to help children in need, people experiencing homelessness, and health care workers, while also including member food banks of Feeding America, the nation’s largest domestic hunger-relief organization and one that Wells Fargo has supported for years, including a $1 million contribution as part of COVID-19 relief. Six of the organizations that have received meals are member food banks of Feeding America.

“The really cool thing is the byproduct of what came out of this,” Liotti said. “Everybody was trying to figure out where to make it work. What was born was a sense of giving back, and it picked up momentum. All of a sudden, we had more of a purpose, and we shared that purpose with Wells Fargo.”

The left image shows a truck with white text on the side: ‘No good food goes to waste. The Society of St. Vincent de Paul. Feed. Clothe. House. Heal.’ The right image shows a man standing inside the truck container with stacked brown bag lunches.
The Society of St. Vincent de Paul’s truck picks up meals at Wells Fargo’s Chandler, Arizona, building, where Compass Group Chef David Rushing stands with lunches for the people the organization serves.
Photo: Compass Group

‘It’s a massive blessing’

The program launched April 29, initially serving a couple of nonprofits, and grew to 14 nonprofits and about 12,000 to 13,000 meals a week. Food has been prepared and packaged in Wells Fargo’s cafeterias, and the nonprofits have picked up the meals to distribute them to their clients. Other vendors, like a bread company and a bakery in New York, heard about the effort and wanted to donate as well, Liotti said.

Katie Campana smiles at the camera while wearing a black shirt and suit jacket. Behind her is a blurred shelf with items on it.
Katie Campana

CARE for AZ is one of the groups that has received meals since the beginning. Started in early March by nonprofits CityServe Arizona, BridgeBuilders, and Jason Ake, owner of Waypoint Creative, CARE for AZ began in response to the COVID-19 pandemic and involves churches and hospitals serving health care professionals and their families across Arizona, whether it’s providing child care, food, or other services.

Sanders contacted Katie Campana, Community Relations senior consultant in Scottsdale, Arizona, in April. After hearing about CARE for AZ, Campana connected Sanders and Ake, and within 30 minutes, a plan was in place for Wells Fargo to provide food. “It’s been hard to find ways to support front-line workers, and this is a great way to do that,” Campana said. “It’s so gratifying to know it’s helping people who are sacrificing so much for others and who need it the most.”

A man leans forward while sitting in a chair and smiles. Beside him is a table with items on it and another chair.
Jason Ake

Wells Fargo has provided 200 meals a day to CARE for AZ, which then distributed the meals to health care professionals and patients’ families waiting in other areas. Any leftover meals have gone to nursing homes. “It’s a massive blessing,” Ake said. “They’ve gone all over the valley. It’s been pretty wonderful. The people we’re in contact with are so grateful, and they’re thankful for the ease of the process, of us coming to them and asking.”

Sanders said she has been proud of what the two companies have accomplished over the last few months. “It was about people working together to help others,” Sanders said. “It’s not every day you get to see what you do make a difference. To me, at the end of the day, I can close my laptop and say, ‘I feel good about what I did.’”

“It’s been pretty wonderful. The people we’re in contact with are so grateful, and they’re thankful for the ease of the process, of us coming to them and asking.” — Jason Ake
White line
Three men stand in a commercial kitchen as they wear aprons, hats, and face masks and look at the camera. They stand around a table with bread and meat lined along it.
A woman wearing an apron, face mask, and gloves stands at a table with brown bags on it that have stickers that say ‘Turkey.’ Behind her are brown bags lined up in rows in front of a window.
Rows of packaged sandwiches are arranged on a table. Each has a yellow 'Turkey' sticker.
Inside the back of a vehicle is a cart with brown bags stacked in rows.
Compass Group employees John Parsons, David Rushing, and Jose Chandler make sandwiches in Chandler, Arizona.
Photo: Compass Group
Compass Group employee Kelly Faust packages lunches at Wells Fargo’s Hudson Yards office in New York.
Photo: Compass Group
Compass Group employees Lucas Thompson and Sendy Rivera transport packaged meals from Wells Fargo’s Jordan Creek campus in Des Moines, Iowa.
Photo: Compass Group
Some of the meals prepared include turkey and provolone cheese sandwiches on wheat bread.
Photo: Compass Group
Packaged meals from a Wells Fargo location in Fort Mill, South Carolina, are prepared for delivery.
Photo: Compass Group

Nonprofits that have received food donations

  • CARE for AZ — Chandler, Arizona
  • Waste Not — Scottsdale, Arizona
  • St. Mary’s Food Bank — Phoenix
  • Food Bank of Iowa — Des Moines, Iowa
  • The Food Group Minnesota — New Hope, Minnesota
  • Food Bank For New York City — New York City
  • Philabundance — Philadelphia

  • Christian Services — Fort Mill, South Carolina
  • Heal Charlotte — Charlotte, North Carolina
  • St. Louis Area Foodbank — Bridgeton, Missouri
  • Feeding South Dakota — Sioux Falls, South Dakota
  • Multicultural Alliance — Fort Worth, Texas
  • Boys & Girls Club — San Antonio
  • Prospera Housing Community Service — San Antonio

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We’re taking action every day to support our employees, customers, and communities during this challenging time. Read about the actions we are taking, what our strategists are saying about market volatility, how to conduct banking from the safety of your home, and more. Explore the series >

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