Inside the Stagecoach

Friends, mentors, and leadership opportunities made three generations of the Pereyra family feel at home working at Wells Fargo.

The head of Human Resources has never shied away from adapting, a mentality that’s led her to several large transformations throughout the financial services industry.

A Q&A with Sarah Phelps, a multifaceted leader for Wells Fargo Consumer Lending whose team’s programs have been recognized as top in the country.

After undergoing a leg amputation in 2019, Frank Blackston returned to work at Wells Fargo with support, flexibility, and accommodations — helping him find a new normal that includes adventures like hiking, camping, and cross-country skiing.

Jan Blomstedt credits her successful 35-year tenure with Wells Fargo to being proactive and remaining open to opportunities.

Wells Fargo financially assists employees with about 70 adoptions per year — including Kathleen Leary, who’s adopted three boys, and Matthew Klingelhutz, who adopted a boy from his native Korea.

Through Wells Fargo’s paid leave programs, nearly 63,000 parents and caregivers have found peace of mind while navigating life’s happy moments and challenges.

Plans for the redevelopment of a Minneapolis branch destroyed in protests, and related actions, underscore Wells Fargo’s commitment to communities and equity.

Succeeding Together^SM essay contest winner Raymond Jin’s Wells Fargo Championship Pro-Am round, delayed for a year by the pandemic, is set for May 5.

Wells Fargo’s Glide — Relaunch program helps professionals resume their careers after taking a break for a life event.

More people have turned to pets for companionship during COVID-19, bolstering the health care benefits of “pet therapy.”

This holiday season, Wells Fargo is proud to support the American Red Cross, Feeding America^®, military families, frontline workers, and small businesses — the “heart” of communities nationwide.

The work of five Native American artists is showcased in new credit and debit card designs.

With two job promotions in two years, a National Guardsman is among the veterans benefiting from the Boots to Banking career boot camp.

Wells Fargo is educating, engaging, and empowering its U.S. employees to exercise their right to vote and reminding customers of their civic opportunity.

Emergency physician and health care investor Rodney Altman says it’s a privilege to serve patients in his dual roles.

After having their senior years and post-graduate studies abruptly shortened by the COVID-19 pandemic, new Wells Fargo hires from the class of 2020 share their stories as they start their professional careers.

Stranded in Guatemala after a family vacation, a Wells Fargo banker receives help from her manager to get home safely during the COVID-19 pandemic.

Succeeding Together^SM essay contest winner Raymond Jin has another year to prepare for his Wells Fargo Championship Pro-Am tee time.

In honor of Mother’s Day, here are some of the inspiring moms we’ve featured on Wells Fargo Stories.

Following CDC recommendations to wear face coverings, Wells Fargo employees are getting creative with materials around the house.

The fallout of the COVID-19 pandemic is being felt around the world. Wells Fargo is working hard to support its customers, employees, and communities.

Wells Fargo is supporting employees while protecting public safety through enhanced cleaning, social distancing in bank branches, remote work arrangements, benefit changes, and more.

Wells Fargo’s mobile app and other digital tools can help customers get banking done while contributing to customer and employee safety.

Wells Fargo’s Government Relations and Public Policy team shares five helpful things to know about this year’s census.

CEO Charlie Scharf has instilled the company with a sense of urgency in addressing its priorities.

Bill Daley, who starts Nov. 13, will serve on the Operating Committee and will report directly to CEO Charlie Scharf. 

Carolina Fintech Hub’s Workforce Investment Network program trains economically challenged individuals as developers and places them in jobs at sponsor companies like Wells Fargo.

Jennifer Rigney found happiness through a pint-size pet with an underbite and a new banking career at Wells Fargo.

Payne has more than 40 years of experience with large financial institutions.

The Board of Directors of Wells Fargo has named Charles W. Scharf as the company’s CEO and president, effective October 21.

About 800 undergraduate and graduate students recently completed their 10-week, paid internships with Wells Fargo, getting a preview of life as a team member.

The beloved program featuring horse-drawn stagecoaches returns to communities nationwide in second quarter 2020.

The child of Greek immigrants, Perry Pelos has gone from a shy kid in Chicago’s inner city to the head of Wells Fargo’s Wholesale Banking business.

From sending care packages to sharing money management tips for financial health, Wells Fargo Volunteer of the Year Betsy Feeser is serving — and supporting — fellow military spouses.

A new pediatric cancer research lab at Levine Children’s Hospital is among the Wells Fargo Championship’s lasting contributions to the Carolinas.

Kobe Narcisse, member of The First Tee of Greater New Orleans and winner of Wells Fargo’s Succeeding Together^SM essay contest, played the Wells Fargo Championship Pro-Am with Jason Day.

As the 2019 Succeeding Together^SM essay contest winner, Kobe Narcisse of The First Tee of Greater New Orleans will play May 1 in the Wells Fargo Championship Pro-Am with the PGA TOUR pro of his choice.

A dedicated team is working with service members to translate their military experience into new careers at Wells Fargo.

Wells Fargo interim CEO and President Allen Parker thanks CEO Tim Sloan and all team members for the ongoing work to transform the company and notes, “I look forward to working with you to continue this progress.”

Wells Fargo CEO Tim Sloan announces his retirement and notes, “I am very proud of what we have accomplished together.”

Wells Fargo team member and Air Force veteran Chanty Clay uses her experience transitioning to civilian life and Ph.D. to mentor other veterans as they adjust to life after the military.

In her 2018 letter to shareholders, Board Chair Betsy Duke writes, “The entire board remains excited and optimistic about Wells Fargo.”

In a video for the 2018 Annual Report, Wells Fargo CEO Tim Sloan and Board Chair Betsy Duke say they’re optimistic about the future.

In his annual letter to shareholders, CEO Tim Sloan writes, “In 2018, we further strengthened the foundation for our road ahead.”

CEO Tim Sloan details significant progress in the company’s transformation in his opening statement to the House Financial Services Committee.

Wells Fargo has published a progress report detailing many of the actions the company has taken as it works to become the most customer-focused, efficient, and innovative Wells Fargo ever.

The popular community program is undergoing review, and expected to return in 90 days.

Team members shed light on progress, challenges as Wells Fargo transforms.

CEO Tim Sloan responds to an editorial published by the Charlotte Observer.

Ed Hermsen, a trucker and cancer survivor, will realize his dream of riding in the Wells Fargo stagecoach at the 130th Rose Parade.

Participating in Wells Fargo’s Veteran Employment Transition Program and being mentored by fellow veterans in the company helped Victor Perez transition from the military to the civilian workforce.

U.S. Army veteran Frank Van Buren appreciates how both the military and Wells Fargo bring together people of all backgrounds to achieve common goals.

After Brian Bottorff served in the U.S. Navy, he noticed there wasn’t much to help veterans transition to civilian life. He’s grateful for the programs Wells Fargo offers team members who served in the military.

In Port Townsend, Washington, a Wells Fargo banker aids an elderly customer in financial peril.

Wells Fargo team member and U.S. Air Force veteran Mark Durazo knows what it’s like to transition from military to civilian life, and he enjoys sharing his experience — and support — with fellow veterans.

Wells Fargo supports military team members who are still currently serving, like Lynette Hoke, and builds relationships with groups like Zac Brown Band to help ease the transition for military members and veterans when they return from service.

Lt. Col. Linda Craven shares how she has successfully transitioned to civilian life — and found a supportive culture — while working at Wells Fargo.

Wells Fargo’s Mobile Response Unit and Customer Assistance and Recovery Effort team is helping coastal North Carolina communities recover from Hurricane Florence.

Mary Mack, ranked among Fortune magazine’s ‘Most Powerful Women,’ shares with Fortune the innovation she’s leading as head of Wells Fargo Consumer Banking.

When Wells Fargo banker Vicky Thompson called Ed Reynolds in Lubbock, Texas, she never imagined her call would help bring a family together.

A sense of adventure brought Mandy Norton from the United Kingdom to the U.S., and eventually to Wells Fargo as its chief risk officer. The mathematician-turned-banker sees opportunity and hope in leading the risk management effort.

Wells Fargo’s general counsel and Operating Committee member was recognized for his leadership in supporting the Constitution and promoting civic engagement.

Sasha Justiniano, Jaimie Urbaez, and Yasel Fleitas — among about 65,000 people who fled Puerto Rico and stayed in Central Florida after Hurricane Maria — all found refuge at Wells Fargo.

Learn how Senior Master Sgt. and Wells Fargo team member George Valencia felt supported during his deployment as a reservist — and how Wells Fargo is continuing its pledge of support.

Six months into her journey as head of both Wells Fargo Community Banking and Consumer Lending, Mary Mack marks milestones and shares her heart for making a positive difference in peoples’ lives.

Final court approval represents another step forward in Wells Fargo’s efforts to make things right for customers.

In honor of Father’s Day, here are some of the inspiring fathers we’ve featured on Wells Fargo Stories.

Wells Fargo’s newest mural and art display in a San Francisco branch features Jim Marshall photography and other imagery celebrating The Haight’s role as the birthplace of the counterculture movement.

Jon Campbell, head of Corporate Responsibility for Wells Fargo, shares how the company is enhancing its approach to corporate social responsibility to make a bigger impact.

In a letter about Wells Fargo’s corporate social responsibility efforts, CEO Tim Sloan writes, “We have a solid foundation, exceptional businesses, and an outstanding team whose generosity underscores our company’s most important values.”

Lynette Hoke works at Wells Fargo — and serves in the Air National Guard. In this audio Q&A, she shares her experience transitioning from military to civilian life.

Shahbaz Hashmi realized a lifetime dream May 2 when he played alongside his golf idol in the 2018 Wells Fargo Championship pro-am.

As the 2018 winner of the Succeeding Together^SM essay contest, The First Tee’s Shahbaz Hashmi will play with Tiger Woods and the world’s best golfers May 2 in the Wells Fargo Championship Pro-Am.

Wells Fargo CEO Tim Sloan announces that Wells Fargo has reached agreements on consent orders with the Office of the Comptroller of the Currency and the Consumer Financial Protection Bureau.

Wells Fargo Chief Compliance Officer Mike Roemer discusses his new role and how he is leading the charge to develop an industry-leading compliance function.

CEO Tim Sloan returned to Detroit recently in a homecoming highlighted by personal memories, career successes, and a vote of confidence from the city of his childhood.

The history, design, and enduring allure of the red Wells Fargo stagecoach.

In her first annual letter to shareholders, Board Chair Betsy Duke writes, “We must continue to strengthen and enhance our oversight and risk management practices.”

In his annual letter to shareholders, CEO Tim Sloan writes, “We are working every day to rebuild trust with our stakeholders, and I am confident that we will achieve our six goals.”

Amid crises and accomplishments, Wells Fargo Chair Betsy Duke has forged a career of firsts, culminating with being named the first female chair of a major U.S. bank.

CEO Tim Sloan discusses Wells Fargo’s annual report on Form 10-K, filed March 1 with the SEC, noting that “transparency is key” to building a better, stronger company.

CEO Tim Sloan recaps a year of challenge and change for Wells Fargo — and looks to build on momentum from 2017.

CEO Tim Sloan shares a message to customers following the announcement of a consent order agreement with the Federal Reserve.

Wells Fargo releases results from a recent study to highlight the company’s commitment to equitable pay for team members.

Beth Zorc, Eric Hoplin, and Shannon Aimone will help increase coordination and transparency across Wells Fargo as new leaders within the company’s Government Relations and Public Policy group.

Stakeholder Advisory Council will provide insight and feedback to the Board of Directors and senior management.

CEO Tim Sloan announces an increase in Wells Fargo’s minimum wage, expanded support for small businesses and homeowners, and increased philanthropic giving.

Wells Fargo will celebrate a small business owner, a military veteran, and a team member during the 2018 Rose Parade on Jan. 1 in Pasadena, California.

As part of its ongoing focus on customers, Wells Fargo’s new organizational structure will centralize the teams that manage customer issues and remediation.

CEO and President Tim Sloan joined three other bank CEOs to discuss financial technology, cybersecurity, and more at an industry conference.

CEO Tim Sloan shares how Wells Fargo is taking accountability for improper sales practices and other mistakes — and fixing what went wrong.

Volunteers like utility clerk Dominic Padilla and his family have kept the Well Fargo stagecoach balloon aloft for over 30 years.

Wells Fargo CEO Tim Sloan delivered a statement before the U.S. Senate Committee on Banking, Housing and Urban Affairs during a hearing on Oct. 3.

Theresa LaPlaca, head of Wells Fargo’s Conduct Management Office, shares the progress her team is making toward building a better bank.

After a successful pilot in select locations across the U.S., Wells Fargo branches have rolled out the first phase of changes designed to transform the customer and team member experiences. 

With barely a puddle in his own driveway and the human toll from Hurricane Harvey growing by the minute, Chase McKinney answered the call from Houston police and Harris County and became a citizen rescuer.

Additional refunds will be issued to customers as the result of an expanded third-party review of retail banking activity, an ‘important milestone.’

From Oregon to South Carolina, Wells Fargo team members kept the lights on and doors open to serve customers during the historic Great American Eclipse.

Work continues to make things right for customers.

CEO Tim Sloan announces several important actions the board of directors has taken to strengthen oversight and rebuild trust.

Wells Fargo Community Bank leaders met in Orlando, Florida, to discuss changes beginning Sept. 22 to improve the customer and team member experience.

Mary Mack has moved quickly to reform — and reinvigorate — Community Banking at Wells Fargo in the 12 months she has been head of the division.

Wells Fargo provides news and updates on a number of issues in its recent Form 10-Q filing.

After self-identifying an issue related to Collateral Protection Insurance policies, Wells Fargo is working to make things right for auto loan customers who may have been financially harmed.

Customer and Branch Experience leader Laurey Cosentino discussed the Wells Fargo Community Bank effort to change the customer and team member experience.

The agreement, which is subject to final court approval, would set aside $142 million for customer remediation and settlement expenses.

Allen Parker, who left one of America’s most prestigious law firms to board the stagecoach, said he looks forward to working alongside people who are “dedicated to making Wells Fargo even better than it was before.”

Two Wells Fargo team members, both cancer survivors, share how they conquered Mount Kilimanjaro during a trip with the nonprofit Above + Beyond Cancer.

Wells Fargo’s senior leaders outlined the opportunities and challenges ahead as the company focuses on growth and efficiencies.

For three young golfers, getting to play with a pro at the Wells Fargo Championship was a dream come true. See what they’re up to today.

At the Wells Fargo Championship, 16-year-old Gerry Jones Jr. earned the chance to play with 42-time PGA Tour winner Phil Mickelson — and discovered they share much more than golf.

With two new teams and two new stadiums debuting in 2017 — and a fan base that continues to grow — the head of Major League Soccer’s commercial division says the question is no longer if the league can make it but how big it can become.

Wells Fargo Board Chairman Stephen Sanger and CEO Tim Sloan highlighted trust-building efforts and responded to a number of questions at the first stockholders meeting since the sales practices settlements.

Wells Fargo has expanded its class-action settlement for retail sales practices, adding $32 million to the previous agreement and including any customers impacted since May 2002.

As a Lost Boy of Sudan, Ateny Ajak shares his dramatic story of surviving war as a child, coming to the U.S., and finding freedom.

Participants in the youth development program The First Tee submitted essays about achieving life goals through teamwork.

Wells Fargo introduces its new brand platform with messaging showcasing the company’s card-free ATMs, customer and team member relationships, and tools customers can use to improve their financial health.

The Wells Fargo Board of Directors has released the findings of its independent investigation into Community Bank sales practices, which CEO Tim Sloan says will help the company continue to move forward.

Wells Fargo CEO Tim Sloan shares his thoughts with team members following the release of the Board of Directors’ independent investigation into retail banking sales practices.

Wells Fargo’s Board of Directors has released the results of its independent investigation into retail banking sales practices.

Josephine Kelly, a Wells Fargo financial consultant in Dripping Springs, Texas, shares her experience of how the new Critical Caregiving Leave benefit helped her care for her infant daughter.

Wells Fargo has named Titi Cole head of Operations.

“Regaining your trust remains our top priority,” Wells Fargo CEO Tim Sloan writes in an open letter that will publish in U.S. newspapers this week.

The settlement, which must be approved by the court, will address claims of unauthorized retail accounts.

Attendees at American Banker’s 2017 Retail Banking conference learned how Mary Mack is returning Wells Fargo’s Community Bank to its customer-first roots.

In recent months, Wells Fargo has taken a series of steps to address improper sales practices — making critical changes to rebuild the trust of customers, team members, community partners, and shareholders.

CEO Tim Sloan delivered the following remarks in a companywide address from Orlando, Florida, on March 21, 2017.

The 2016 Wells Fargo Annual Report includes CEO Tim Sloan’s first annual letter to shareholders.

Some quick Wells Fargo teamwork helped one community financially prepare for a potentially devastating storm.

Wells Fargo’s retail bank is creating three new teams and streamlining management to build a better bank and restore trust.

Parker will lead Law Department, succeeding James Strother, who is retiring.

The document shares the corrective and proactive actions taken over the past six months, meeting the company’s goal to keep all stakeholders informed.

Eight top executives will receive no cash bonuses for 2016 and forfeit a portion of performance share awards received in 2014.

Four current or former senior managers in Wells Fargo’s Community Bank have been terminated as the company’s Board of Directors continues its independent review.

In an interview on Yahoo Finance, CEO Tim Sloan addressed challenging questions and said Wells Fargo is making progress towards rebuilding trust after last year’s settlements.

CEO Tim Sloan delivered the following prepared remarks in a companywide address from Dallas on Jan. 19, 2017.

The new plan emphasizes customer service, a team approach, and long-term relationships.

Wells Fargo is raising its minimum hourly pay rate as part of its commitment to competitive compensation.

The company shares further details about its progress making refunds to customers.

A team member talks about how Wells Fargo’s new parental leave benefit helped his family welcome twins and adjust to a new family dynamic.

Through Wells Fargo’s WE Care Fund, team members have helped nearly 3,500 colleagues recover from natural disasters, accidents, and other life-changing events.

Wells Fargo’s plush pony promotion is back — pony fans can buy Mike, the 2016 horse, and help The First Tee® empower America's youth.

Stagecoach horses and snowmen are the stars in the encore of a Wells Fargo holiday ad running from Nov. 25 through December.

CEO Tim Sloan delivered the following prepared remarks in a companywide address from Des Moines, Iowa, on Nov. 10, 2016.

The new museum, which opens Nov. 10, is a key ingredient in the “secret sauce” of the city’s success, writes the CEO of the Greater Des Moines Partnership.

CEO Tim Sloan delivered the following prepared remarks in a companywide address from Charlotte on Oct. 25, 2016.

Wells Fargo’s new CEO is a financial services veteran who keeps customers top of mind, leads by example, and is committed to rebuilding the company’s reputation.

While supplies last, you will receive two customized, collectible “gold” tokens each time you visit a Wells Fargo history museum.

Wells Fargo will eliminate all product sales goals for retail banking team members, including those in branches and retail bank call centers, effective October 1, 2016.

A message from John Stumpf, Chairman and CEO of Wells Fargo & Company.

Everything is handmade at a family-owned workshop that turns out wooden stagecoach models for Wells Fargo.

A long-vacant quadrant of Minneapolis’s east side is now home to Wells Fargo’s office towers campus — an addition to the city’s skyline and an anchor for further development.

Hospitals that provide care for uninsured patients play an integral role in the U.S. healthcare system. With financing from Wells Fargo, one such facility in the Bronx was able to purchase much-needed equipment.

Easing minds: Wells Fargo’s Military Property Care Program for team members helps service members by providing lawn care services for their families back home.

At the Wells Fargo Championship, 13-year-old Meghna Mazumdar earns the chance to play with Rory McIlroy — and achieves her goal to “have fun and learn something.”

Secil Watson, head of Wholesale Internet Solutions at Wells Fargo, shares her thoughts on how to make the most of your first months at a new job.

Pro golfer Scott Langley — an alum of The First Tee program — reflects on life and links.

By focusing on employee empowerment, says Wells Fargo’s Cara Peck, companies can foster customer loyalty — and long-term success.

Participants in the youth development program The First Tee submitted essays that focus on the importance of working together to achieve goals and succeed in life.

A couple’s love of art lives on in their son and grandchildren – and in the North Carolina museum that now houses their treasures.

Sponsoring the 2016 Warriors to Summits expedition is only one way to support veterans. A Wells Fargo team member explores the many ways the company extends a hand — and has for more than 160 years.

Wells Fargo's 11 history museums invite visitors to take selfies on international Museum Selfie Day Jan. 20 — and share via social media.

Wells Fargo team members have picked “Mike,” a horse that worked for the company in Des Moines, Iowa, as the model for the 2016 Wells Fargo plush pony.

An a cappella choir of veterans — who also will appear with Wells Fargo at the 2016 Rose Parade on New Year’s Day — surprised customers and team members at Los Angles banking stores with songs and roses.

Wells Fargo’s spotlight during the 127th Rose Parade Jan. 1, 2016, shines on the issue of veteran homelessness in the U.S.

Wells Fargo’s plush pony promotion is back – and for the first time, pony fans can buy Nellie, the 2015 horse, and help Save the Children.

A veteran suffering from PTSD is healing now in the mountains of North Carolina — and recently received a new truck through a program sponsored by Wells Fargo.

In India, where baseball is still in its infancy, a Wells Fargo team member balances her career with a passion for the game.

A Wells Fargo team member used skills she honed on the job to help protect newborns — through a new North Carolina law named after her late daughter.

Wells Fargo’s stagecoach balloon program takes the brand aloft at the Albuquerque International Balloon Fiesta and other events across the U.S. each year.

Illuminate your driveway or porch this fall with a stagecoach-themed jack-o’-lantern.

The Nortons of Peyton, Colorado, are longtime Wells Fargo customers — and received a handmade stagecoach model to mark 60 years of marriage.

Blinded in childhood, Indiana Teacher of the Year Kathy Nimmer has helped students find joy in life and learning for 23 years.

A Wells Fargo service manager in Oregon is lifting customers’ spirits with a bloom that never fades.

In Texas, a Wells Fargo service manager’s donated kidney returned one of her tellers to health — and spotlights the need for more organ donations by African Americans.

Wells Fargo team members in Des Moines join forces to find tellers who speak their refugee customers’ languages — and provide jobs in the process.

A Wells Fargo team member spent one year of military leave with the U.S. Army Reserves and returned with enhanced skills that serve her team well.

Brian Poole retired from the Army after 21 years and offers tips for veterans making the transition to civilian life — as well as suggestions for managers hiring veterans.

Award-winning composer Fred Story produces original background music for most of Wells Fargo's 6,000-plus banking stores — an innovative approach in the banking industry.

Storm spotter Joe Colianni is one of nearly 290,000 trained volunteers who form the National Weather Service’s first line of defense against severe weather.

Sixteen-year-old Grace Vaughan of Chesnee, South Carolina, got the thrill of a golfer’s life when she played in the Wells Fargo Championship Pro-Am May 13 with popular PGA TOUR star Rory McIlroy.

Wells Fargo’s building in Hyderabad, India, has been recognized for a natural rock formation that is incorporated into the ground floor.

The 16-year-old Succeeding Together essay contest winner relies on a “go to” team of supporters to help her overcome health, and life, challenges.

Two team members, who are cancer survivors, were once strangers despite working on the same floor. After a life-changing trip to Peru, they have formed a close relationship.

Three young siblings were photographed aboard a Wells Fargo stagecoach — and nearly 40 years later, all of them have had careers with the company.

This year’s “Puppy Bowl XI” includes three dogs adopted by Wells Fargo families through an animal rescue group run by a team member.

“One less thing for us to do” is how a mom in Maryland describes Wells Fargo’s program to help take care of yard work while team members’ spouses are deployed.

Jamie Moldafsky of Wells Fargo goes behind the scenes of the Wells Fargo holiday commercial which returns for an encore in 2014.

In 16 states, Wells Fargo is honoring Teachers of the Year by featuring their accomplishments on local ATM screens.

Wells Fargo’s longest-serving bank employee, 88-year-old Donnie Rodgers, learned early that people’s needs come before business.

Terry Kalb of Foresthill, California, says her daughter Alyssa’s Make-A-Wish princess experience shows the charity’s impact goes far beyond giving gifts.

A community of refugees in Des Moines is navigating new financial territory with the help of a Wells Fargo teller who is one of their own.

A new Wells Fargo program provides lawn care and snow removal services for team members whose military orders take them (or their spouse or domestic partner) away from home.

Despite having suffered a stroke, a mortgage customer honors Wells Fargo’s legacy by building a model stagecoach from scratch.

Former Navy wife Amy Savicky-Injaian draws on her Wells Fargo experience to share four ways employers can support military spouses and put them at ease.