Inside the Stagecoach


Inside the Stagecoach

Growing up with Wells Fargo

Friends, mentors, and leadership opportunities made three generations of the Pereyra family feel at home working at Wells Fargo.


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Bei Ling brings people-centered leadership to HR

The head of Human Resources has never shied away from adapting, a mentality that’s led her to several large transformations throughout the financial services industry.


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Sarah Phelps: ‘We do everything we can to ensure our customers have a fantastic experience’

A Q&A with Sarah Phelps, a multifaceted leader for Wells Fargo Consumer Lending whose team’s programs have been recognized as top in the country.


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‘I have worked very hard to get to my new normal, and I am living a full life’

After undergoing a leg amputation in 2019, Frank Blackston returned to work at Wells Fargo with support, flexibility, and accommodations helping him find a new normal that includes adventures like hiking, camping, and cross-country skiing.


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To grow a successful career, ‘always think about tomorrow’

Jan Blomstedt credits her successful 35-year tenure with Wells Fargo to being proactive and remaining open to opportunities.


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Adoption benefit supports modern families’ paths to parenthood

Wells Fargo financially assists employees with about 70 adoptions per year — including Kathleen Leary, who’s adopted three boys, and Matthew Klingelhutz, who adopted a boy from his native Korea.


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Five years of supporting our work family

Through Wells Fargo’s paid leave programs, nearly 63,000 parents and caregivers have found peace of mind while navigating life’s happy moments and challenges.


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A branch, and its community, begin to rebuild

Plans for the redevelopment of a Minneapolis branch destroyed in protests, and related actions, underscore Wells Fargo’s commitment to communities and equity.


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Teen golfer ready for long-awaited Wells Fargo Championship experience

Succeeding TogetherSM essay contest winner Raymond Jin’s Wells Fargo Championship Pro-Am round, delayed for a year by the pandemic, is set for May 5.


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Helping mothers, caregivers, and others glide back into the workforce

Wells Fargo’s Glide — Relaunch program helps professionals resume their careers after taking a break for a life event.


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Pets deliver healing during the pandemic blues

More people have turned to pets for companionship during COVID-19, bolstering the health care benefits of “pet therapy.”


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‘Many hearts. One community.’

This holiday season, Wells Fargo is proud to support the American Red Cross, Feeding America®, military families, frontline workers, and small businesses — the “heart” of communities nationwide.


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Native artwork emphasizes balance, protection, respect, connection

The work of five Native American artists is showcased in new credit and debit card designs.


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‘We’re opening doors for veterans’

With two job promotions in two years, a National Guardsman is among the veterans benefiting from the Boots to Banking career boot camp.


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‘Getting-Out-the-Vote’ in our communities

Wells Fargo is educating, engaging, and empowering its U.S. employees to exercise their right to vote and reminding customers of their civic opportunity.


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Fighting the pandemic, from both the front lines and the office

Emergency physician and health care investor Rodney Altman says it’s a privilege to serve patients in his dual roles.


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Graduating and joining Wells Fargo amid a pandemic

After having their senior years and post-graduate studies abruptly shortened by the COVID-19 pandemic, new Wells Fargo hires from the class of 2020 share their stories as they start their professional careers.


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‘Teaching me how to lead’

Stranded in Guatemala after a family vacation, a Wells Fargo banker receives help from her manager to get home safely during the COVID-19 pandemic.


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Teen’s dream of golfing with a pro delayed by pandemic

Succeeding TogetherSM essay contest winner Raymond Jin has another year to prepare for his Wells Fargo Championship Pro-Am tee time.


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Celebrating mothers everywhere

In honor of Mother’s Day, here are some of the inspiring moms we’ve featured on Wells Fargo Stories.


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Making face masks for others: ‘A way to feel connected while we stay apart’

Following CDC recommendations to wear face coverings, Wells Fargo employees are getting creative with materials around the house.


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Bringing financial relief to a global crisis

The fallout of the COVID-19 pandemic is being felt around the world. Wells Fargo is working hard to support its customers, employees, and communities.


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Supporting our employees during the COVID-19 crisis

Wells Fargo is supporting employees while protecting public safety through enhanced cleaning, social distancing in bank branches, remote work arrangements, benefit changes, and more.


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Banking digitally amid COVID-19

Wells Fargo’s mobile app and other digital tools can help customers get banking done while contributing to customer and employee safety.


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2020 census: 5 things you should know

Wells Fargo’s Government Relations and Public Policy team shares five helpful things to know about this year’s census.


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Wells Fargo’s new CEO: ‘We will get it done’

CEO Charlie Scharf has instilled the company with a sense of urgency in addressing its priorities.


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‘Sharing the wealth’: Wells Fargo’s art collection

Wells Fargo’s art collection includes about 10,000 pieces — including some by Andy Warhol — and has been shared in more than 100 communities.


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Inside the Stagecoach

The show goes on for Rose Parade family

Three years after their father’s death, Samantha and Wil Forrest treasure three decades of memories from their family’s involvement in the annual Rose Parade.


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‘Become the CEO of your career’

Lisa McGeough — the co-leader of two of Wells Fargo’s businesses — shares learnings that led her to succeed in the financial services industry.


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Wells Fargo names William M. Daley Vice Chairman of Public Affairs

Bill Daley, who starts Nov. 13, will serve on the Operating Committee and will report directly to CEO Charlie Scharf. 


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Getting paid to learn how to code

Carolina Fintech Hub’s Workforce Investment Network program trains economically challenged individuals as developers and places them in jobs at sponsor companies like Wells Fargo.


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Rescue dog takes its owner to the bank

Jennifer Rigney found happiness through a pint-size pet with an underbite and a new banking career at Wells Fargo.


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Richard B. Payne Jr. elected to Wells Fargo Board of Directors

Payne has more than 40 years of experience with large financial institutions.


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Charles W. Scharf named CEO and president

The Board of Directors of Wells Fargo has named Charles W. Scharf as the company’s CEO and president, effective October 21.


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Interning their way up the corporate ladder

About 800 undergraduate and graduate students recently completed their 10-week, paid internships with Wells Fargo, getting a preview of life as a team member.


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Building for the future: Wells Fargo updates popular Stagecoach Experiences Program

The beloved program featuring horse-drawn stagecoaches returns to communities nationwide in second quarter 2020.


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Pelos: Leading from the heart, mind, and wisdom

The child of Greek immigrants, Perry Pelos has gone from a shy kid in Chicago’s inner city to the head of Wells Fargo’s Wholesale Banking business.


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Supporting the ‘heroes of the homefront’

From sending care packages to sharing money management tips for financial health, Wells Fargo Volunteer of the Year Betsy Feeser is serving — and supporting — fellow military spouses.


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Golfing to fund pediatric cancer research

A new pediatric cancer research lab at Levine Children’s Hospital is among the Wells Fargo Championship’s lasting contributions to the Carolinas.


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Mastering the moment: Teen gives Jason Day first-ever First Tee experience

Kobe Narcisse, member of The First Tee of Greater New Orleans and winner of Wells Fargo’s Succeeding TogetherSM essay contest, played the Wells Fargo Championship Pro-Am with Jason Day.


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‘I’m a huge fan of Jason Day’

As the 2019 Succeeding TogetherSM essay contest winner, Kobe Narcisse of The First Tee of Greater New Orleans will play May 1 in the Wells Fargo Championship Pro-Am with the PGA TOUR pro of his choice.


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Helping veterans become team members

A dedicated team is working with service members to translate their military experience into new careers at Wells Fargo.


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A companywide message from interim CEO and President Allen Parker

Wells Fargo interim CEO and President Allen Parker thanks CEO Tim Sloan and all team members for the ongoing work to transform the company and notes, “I look forward to working with you to continue this progress.”


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A companywide message from CEO Tim Sloan

Wells Fargo CEO Tim Sloan announces his retirement and notes, “I am very proud of what we have accomplished together.”


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From the Air Force to the civilian workforce

Wells Fargo team member and Air Force veteran Chanty Clay uses her experience transitioning to civilian life and Ph.D. to mentor other veterans as they adjust to life after the military.


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Board chair: ‘We are steadfast in our commitment’

In her 2018 letter to shareholders, Board Chair Betsy Duke writes, “The entire board remains excited and optimistic about Wells Fargo.”


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Video: ‘Excited and optimistic about our road ahead’

In a video for the 2018 Annual Report, Wells Fargo CEO Tim Sloan and Board Chair Betsy Duke say they’re optimistic about the future.


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CEO: ‘Optimistic as ever about the future’

In his annual letter to shareholders, CEO Tim Sloan writes, “In 2018, we further strengthened the foundation for our road ahead.”


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CEO to speak with Congressional leaders

CEO Tim Sloan details significant progress in the company’s transformation in his opening statement to the House Financial Services Committee.


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Wells Fargo’s transformation:
Fall 2016 – present

Wells Fargo has published a progress report detailing many of the actions the company has taken as it works to become the most customer-focused, efficient, and innovative Wells Fargo ever.


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Wells Fargo Stagecoach Experiences Program on temporary hiatus

The popular community program is undergoing review, and expected to return in 90 days.


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Team member survey results reflect transformation underway

Team members shed light on progress, challenges as Wells Fargo transforms.


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Wells Fargo CEO: We’re proud of our progress

CEO Tim Sloan responds to an editorial published by the Charlotte Observer.


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A Rose Parade dream wish granted

Ed Hermsen, a trucker and cancer survivor, will realize his dream of riding in the Wells Fargo stagecoach at the 130th Rose Parade.


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On a submarine or at a desk, military skills transfer to the civilian workforce

Participating in Wells Fargo’s Veteran Employment Transition Program and being mentored by fellow veterans in the company helped Victor Perez transition from the military to the civilian workforce.


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Coming together to ‘accomplish the mission’

U.S. Army veteran Frank Van Buren appreciates how both the military and Wells Fargo bring together people of all backgrounds to achieve common goals.


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‘It’s great to be a part of a company that hires veterans’

After Brian Bottorff served in the U.S. Navy, he noticed there wasn’t much to help veterans transition to civilian life. He’s grateful for the programs Wells Fargo offers team members who served in the military.


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Helping ‘Miss Bev’

In Port Townsend, Washington, a Wells Fargo banker aids an elderly customer in financial peril.


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Veterans helping veterans in a civilian workforce

Wells Fargo team member and U.S. Air Force veteran Mark Durazo knows what it’s like to transition from military to civilian life, and he enjoys sharing his experience — and support — with fellow veterans.


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Deployed team member: ‘I knew my career was here when I got back’

Wells Fargo supports military team members who are still currently serving, like Lynette Hoke, and builds relationships with groups like Zac Brown Band to help ease the transition for military members and veterans when they return from service.


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Finding camaraderie in post-military life

Lt. Col. Linda Craven shares how she has successfully transitioned to civilian life — and found a supportive culture — while working at Wells Fargo.


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Wells Fargo disaster response team brings the bank to customers

Wells Fargo’s Mobile Response Unit and Customer Assistance and Recovery Effort team is helping coastal North Carolina communities recover from Hurricane Florence.


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‘Fixing things forward’ at Wells Fargo

Mary Mack, ranked among Fortune magazine’s ‘Most Powerful Women,’ shares with Fortune the innovation she’s leading as head of Wells Fargo Consumer Banking.


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How one phone call from the bank led to a family reunion

When Wells Fargo banker Vicky Thompson called Ed Reynolds in Lubbock, Texas, she never imagined her call would help bring a family together.


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Mandy Norton: Taking a risk to inspire

A sense of adventure brought Mandy Norton from the United Kingdom to the U.S., and eventually to Wells Fargo as its chief risk officer. The mathematician-turned-banker sees opportunity and hope in leading the risk management effort.


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Allen Parker awarded Constitutional Medallion from iCivics and The Constitutional Sources Project

Wells Fargo’s general counsel and Operating Committee member was recognized for his leadership in supporting the Constitution and promoting civic engagement.


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One year later: Hurricane Maria survivors make a new home in Florida

Sasha Justiniano, Jaimie Urbaez, and Yasel Fleitas — among about 65,000 people who fled Puerto Rico and stayed in Central Florida after Hurricane Maria — all found refuge at Wells Fargo.


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Pledging support for our troops and team members

Learn how Senior Master Sgt. and Wells Fargo team member George Valencia felt supported during his deployment as a reservist — and how Wells Fargo is continuing its pledge of support.


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Mack: Feeling the heartbeat of change

Six months into her journey as head of both Wells Fargo Community Banking and Consumer Lending, Mary Mack marks milestones and shares her heart for making a positive difference in peoples’ lives.


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Court approves $142 million class-action settlement for retail sales practices

Final court approval represents another step forward in Wells Fargo’s efforts to make things right for customers.


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Celebrating five fathers who inspire us

In honor of Father’s Day, here are some of the inspiring fathers we’ve featured on Wells Fargo Stories.


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Haight-Ashbury mural celebrates birthplace of ’60s counterculture

Wells Fargo’s newest mural and art display in a San Francisco branch features Jim Marshall photography and other imagery celebrating The Haight’s role as the birthplace of the counterculture movement.


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‘We will become a better, stronger Wells Fargo’

Jon Campbell, head of Corporate Responsibility for Wells Fargo, shares how the company is enhancing its approach to corporate social responsibility to make a bigger impact.


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Sloan: We are ‘Living our Commitment’

In a letter about Wells Fargo’s corporate social responsibility efforts, CEO Tim Sloan writes, “We have a solid foundation, exceptional businesses, and an outstanding team whose generosity underscores our company’s most important values.”


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Working remotely: Dispatches from a deployed team member

Lynette Hoke works at Wells Fargo — and serves in the Air National Guard. In this audio Q&A, she shares her experience transitioning from military to civilian life.


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Teen tees it up with Tiger Woods

Shahbaz Hashmi realized a lifetime dream May 2 when he played alongside his golf idol in the 2018 Wells Fargo Championship pro-am.


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Teen joins Woods and PGA Tour pros at Wells Fargo Championship

As the 2018 winner of the Succeeding TogetherSM essay contest, The First Tee’s Shahbaz Hashmi will play with Tiger Woods and the world’s best golfers May 2 in the Wells Fargo Championship Pro-Am.


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Sloan: Committed to the work that’s still left to do

Wells Fargo CEO Tim Sloan announces that Wells Fargo has reached agreements on consent orders with the Office of the Comptroller of the Currency and the Consumer Financial Protection Bureau.


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How Mike Roemer is transforming compliance at Wells Fargo

Wells Fargo Chief Compliance Officer Mike Roemer discusses his new role and how he is leading the charge to develop an industry-leading compliance function.


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Sloan: A vote of confidence at homecoming

CEO Tim Sloan returned to Detroit recently in a homecoming highlighted by personal memories, career successes, and a vote of confidence from the city of his childhood.


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The most innovative
vehicle of its time

The history, design, and enduring allure of the red Wells Fargo stagecoach.


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Board Chair: ‘We must embrace change’

In her first annual letter to shareholders, Board Chair Betsy Duke writes, “We must continue to strengthen and enhance our oversight and risk management practices.”


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CEO: ‘Year of transformation at Wells Fargo’

In his annual letter to shareholders, CEO Tim Sloan writes, “We are working every day to rebuild trust with our stakeholders, and I am confident that we will achieve our six goals.”


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Betsy Duke — A career of firsts in leadership

Amid crises and accomplishments, Wells Fargo Chair Betsy Duke has forged a career of firsts, culminating with being named the first female chair of a major U.S. bank.


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Sloan: Annual 10-K filing illustrates our commitment to transparency

CEO Tim Sloan discusses Wells Fargo’s annual report on Form 10-K, filed March 1 with the SEC, noting that “transparency is key” to building a better, stronger company.


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CEO: Eyes on the goals ahead

CEO Tim Sloan recaps a year of challenge and change for Wells Fargo — and looks to build on momentum from 2017.


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CEO Tim Sloan on Federal Reserve consent order: Steadfast in our commitment to customers

CEO Tim Sloan shares a message to customers following the announcement of a consent order agreement with the Federal Reserve.


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Wells Fargo releases pay equity study results

Wells Fargo releases results from a recent study to highlight the company’s commitment to equitable pay for team members.


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New Government Relations and Public Policy group leaders hired

Beth Zorc, Eric Hoplin, and Shannon Aimone will help increase coordination and transparency across Wells Fargo as new leaders within the company’s Government Relations and Public Policy group.


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Wells Fargo launches Stakeholder Advisory Council

Stakeholder Advisory Council will provide insight and feedback to the Board of Directors and senior management.


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New in 2018: Higher wages and increasing our giving

CEO Tim Sloan announces an increase in Wells Fargo’s minimum wage, expanded support for small businesses and homeowners, and increased philanthropic giving.


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2018 Rose Parade entry salutes difference-makers

Wells Fargo will celebrate a small business owner, a military veteran, and a team member during the 2018 Rose Parade on Jan. 1 in Pasadena, California.


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Wells Fargo creates Commitment to Customer team to lead consumer issues, remediation efforts

As part of its ongoing focus on customers, Wells Fargo’s new organizational structure will centralize the teams that manage customer issues and remediation.


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In this ever-changing industry, innovation is tops, CEOs say

CEO and President Tim Sloan joined three other bank CEOs to discuss financial technology, cybersecurity, and more at an industry conference.


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Sloan: ‘We will never again lose sight of what is most important – you, our customer’

CEO Tim Sloan shares how Wells Fargo is taking accountability for improper sales practices and other mistakes — and fixing what went wrong.


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It’s a bird, it’s a plane: It’s a stagecoach balloon

Volunteers like utility clerk Dominic Padilla and his family have kept the Well Fargo stagecoach balloon aloft for over 30 years.


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CEO Tim Sloan shares update on progress with Senate banking committee

Wells Fargo CEO Tim Sloan delivered a statement before the U.S. Senate Committee on Banking, Housing and Urban Affairs during a hearing on Oct. 3.


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Conduct Management Office says ‘it’s OK to raise your hand’

Theresa LaPlaca, head of Wells Fargo’s Conduct Management Office, shares the progress her team is making toward building a better bank.


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It’s a new day — and a new way — at Wells Fargo branches

After a successful pilot in select locations across the U.S., Wells Fargo branches have rolled out the first phase of changes designed to transform the customer and team member experiences. 


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Have boat, will rescue

With barely a puddle in his own driveway and the human toll from Hurricane Harvey growing by the minute, Chase McKinney answered the call from Houston police and Harris County and became a citizen rescuer.


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Wells Fargo expands remediation plans after additional analysis

Additional refunds will be issued to customers as the result of an expanded third-party review of retail banking activity, an ‘important milestone.’


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On the stagecoach during the Great American Eclipse

From Oregon to South Carolina, Wells Fargo team members kept the lights on and doors open to serve customers during the historic Great American Eclipse.


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Inside the Stagecoach

Wells Fargo announces changes to board of directors and other actions

CEO Tim Sloan announces several important actions the board of directors has taken to strengthen oversight and rebuild trust.


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Community Bank conference details a continued shift from sales to a customer experience culture

Wells Fargo Community Bank leaders met in Orlando, Florida, to discuss changes beginning Sept. 22 to improve the customer and team member experience.


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One year in, Mary Mack reflects on change, perspective, and perseverance

Mary Mack has moved quickly to reform — and reinvigorate — Community Banking at Wells Fargo in the 12 months she has been head of the division.


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Sloan: ‘We must continue to be transparent with all our stakeholders’

Wells Fargo provides news and updates on a number of issues in its recent Form 10-Q filing.


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Remediating auto loan customers impacted by insurance coverage charges

After self-identifying an issue related to Collateral Protection Insurance policies, Wells Fargo is working to make things right for auto loan customers who may have been financially harmed.


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Cosentino ‘extremely optimistic’ about Wells Fargo Community Bank changes

Customer and Branch Experience leader Laurey Cosentino discussed the Wells Fargo Community Bank effort to change the customer and team member experience.


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Court grants preliminary approval of agreement for sales practices lawsuit

The agreement, which is subject to final court approval, would set aside $142 million for customer remediation and settlement expenses.


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New general counsel ready to help build a better Wells Fargo

Allen Parker, who left one of America’s most prestigious law firms to board the stagecoach, said he looks forward to working alongside people who are “dedicated to making Wells Fargo even better than it was before.”


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Finding their inner strength

Two Wells Fargo team members, both cancer survivors, share how they conquered Mount Kilimanjaro during a trip with the nonprofit Above + Beyond Cancer.


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At Investor Day, leaders examine building a better bank

Wells Fargo’s senior leaders outlined the opportunities and challenges ahead as the company focuses on growth and efficiencies.


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Succeeding Together contest winners: Where are they now?

For three young golfers, getting to play with a pro at the Wells Fargo Championship was a dream come true. See what they’re up to today.


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Teen golfer ‘soaked in every moment’ with Phil Mickelson at Wells Fargo Championship Pro-Am round

At the Wells Fargo Championship, 16-year-old Gerry Jones Jr. earned the chance to play with 42-time PGA Tour winner Phil Mickelson — and discovered they share much more than golf.


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‘It’s an exciting time for Major League Soccer!’

With two new teams and two new stadiums debuting in 2017 — and a fan base that continues to grow — the head of Major League Soccer’s commercial division says the question is no longer if the league can make it but how big it can become.


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Stockholders re-elect Board

Wells Fargo Board Chairman Stephen Sanger and CEO Tim Sloan highlighted trust-building efforts and responded to a number of questions at the first stockholders meeting since the sales practices settlements.


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Wells Fargo expands sales practice settlement to $142 million

Wells Fargo has expanded its class-action settlement for retail sales practices, adding $32 million to the previous agreement and including any customers impacted since May 2002.


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‘Lost Boy’ finds a better life in America

As a Lost Boy of Sudan, Ateny Ajak shares his dramatic story of surviving war as a child, coming to the U.S., and finding freedom.


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Young golfers named winners of 2017 Succeeding Together contest

Participants in the youth development program The First Tee submitted essays about achieving life goals through teamwork.


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New brand platform: Wells Fargo building a ‘better’ company every day

Wells Fargo introduces its new brand platform with messaging showcasing the company’s card-free ATMs, customer and team member relationships, and tools customers can use to improve their financial health.


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Board report ‘a critical part’ of journey to rebuild trust

The Wells Fargo Board of Directors has released the findings of its independent investigation into Community Bank sales practices, which CEO Tim Sloan says will help the company continue to move forward.


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Sloan: ‘The journey to restore trust takes time’

Wells Fargo CEO Tim Sloan shares his thoughts with team members following the release of the Board of Directors’ independent investigation into retail banking sales practices.


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A message from Stephen Sanger, Chairman of the Board, Wells Fargo & Company

Wells Fargo’s Board of Directors has released the results of its independent investigation into retail banking sales practices.


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Grateful mom: ‘Being able to care for my infant daughter after her surgery meant the world to me and my family’

Josephine Kelly, a Wells Fargo financial consultant in Dripping Springs, Texas, shares her experience of how the new Critical Caregiving Leave benefit helped her care for her infant daughter.


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Veteran industry leader named to operations post

Wells Fargo has named Titi Cole head of Operations.


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In new ad, CEO thanks all who have stood by Wells Fargo

“Regaining your trust remains our top priority,” Wells Fargo CEO Tim Sloan writes in an open letter that will publish in U.S. newspapers this week.


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Wells Fargo announces agreement in principle to settle lawsuit regarding retail sales practices

The settlement, which must be approved by the court, will address claims of unauthorized retail accounts.


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Shift from sales to service: Wells Fargo banking leader discusses transformation in retail branches

Attendees at American Banker’s 2017 Retail Banking conference learned how Mary Mack is returning Wells Fargo’s Community Bank to its customer-first roots.


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Wells Fargo’s progress on making things right and rebuilding trust

In recent months, Wells Fargo has taken a series of steps to address improper sales practices — making critical changes to rebuild the trust of customers, team members, community partners, and shareholders.


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Sloan: ‘Our commitment to being better every day’

CEO Tim Sloan delivered the following remarks in a companywide address from Orlando, Florida, on March 21, 2017.


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CEO: ‘Confident in the direction we are going’

The 2016 Wells Fargo Annual Report includes CEO Tim Sloan’s first annual letter to shareholders.


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Service in the storm: Cash delivery helps Florida county brace for the worst

Some quick Wells Fargo teamwork helped one community financially prepare for a potentially devastating storm.


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Wells Fargo unveils organizational changes in its Community Bank

Wells Fargo’s retail bank is creating three new teams and streamlining management to build a better bank and restore trust.


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Allen Parker to join Wells Fargo as general counsel

Parker will lead Law Department, succeeding James Strother, who is retiring.


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Wells Fargo highlights the actions taken in response to sales practices since Sept. 8, 2016

The document shares the corrective and proactive actions taken over the past six months, meeting the company’s goal to keep all stakeholders informed.


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Executive compensation reduced as part of accountability actions

Eight top executives will receive no cash bonuses for 2016 and forfeit a portion of performance share awards received in 2014.


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Executive accountability actions announced

Four current or former senior managers in Wells Fargo’s Community Bank have been terminated as the company’s Board of Directors continues its independent review.


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CEO on Yahoo Finance: Wells Fargo is restoring trust

In an interview on Yahoo Finance, CEO Tim Sloan addressed challenging questions and said Wells Fargo is making progress towards rebuilding trust after last year’s settlements.


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Sloan: ‘We are on the right path’

CEO Tim Sloan delivered the following prepared remarks in a companywide address from Dallas on Jan. 19, 2017.


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Wells Fargo launches new compensation program for retail bank team members

The new plan emphasizes customer service, a team approach, and long-term relationships.


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Minimum wage increase to go into effect Jan. 8

Wells Fargo is raising its minimum hourly pay rate as part of its commitment to competitive compensation.


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Wells Fargo teams continue remediation work

The company shares further details about its progress making refunds to customers.


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New dad of twins ‘grateful for parental leave’

A team member talks about how Wells Fargo’s new parental leave benefit helped his family welcome twins and adjust to a new family dynamic.


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Employee relief fund marks 15 years

Through Wells Fargo’s WE Care Fund, team members have helped nearly 3,500 colleagues recover from natural disasters, accidents, and other life-changing events.


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Plush pony sales to benefit The First Tee

Wells Fargo’s plush pony promotion is back — pony fans can buy Mike, the 2016 horse, and help The First Tee® empower America's youth.


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Wells Fargo ‘Stagecoach and snowmen’ ad returns for the holidays

Stagecoach horses and snowmen are the stars in the encore of a Wells Fargo holiday ad running from Nov. 25 through December.


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Sloan: ‘The goal is to return our company to greatness’

CEO Tim Sloan delivered the following prepared remarks in a companywide address from Des Moines, Iowa, on Nov. 10, 2016.


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Wells Fargo History Museum helps revitalize downtown Des Moines

The new museum, which opens Nov. 10, is a key ingredient in the “secret sauce” of the city’s success, writes the CEO of the Greater Des Moines Partnership.


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Sloan: ‘My primary objective is to restore trust’

CEO Tim Sloan delivered the following prepared remarks in a companywide address from Charlotte on Oct. 25, 2016.


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Getting to know Tim Sloan

Wells Fargo’s new CEO is a financial services veteran who keeps customers top of mind, leads by example, and is committed to rebuilding the company’s reputation.


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Collectible tokens create museum memories

While supplies last, you will receive two customized, collectible “gold” tokens each time you visit a Wells Fargo history museum.


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Product sales goals to end for retail bankers

Wells Fargo will eliminate all product sales goals for retail banking team members, including those in branches and retail bank call centers, effective October 1, 2016.


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Perspective on Sept. 8 settlement announcement

A message from John Stumpf, Chairman and CEO of Wells Fargo & Company.


Inside the Stagecoach

Stagecoach-building family crafts a legacy

Everything is handmade at a family-owned workshop that turns out wooden stagecoach models for Wells Fargo.


Inside the Stagecoach

From barren ground to skyline gem

A long-vacant quadrant of Minneapolis’s east side is now home to Wells Fargo’s office towers campus — an addition to the city’s skyline and an anchor for further development.


Inside the Stagecoach

Strengthening medical care, where it’s needed most

Hospitals that provide care for uninsured patients play an integral role in the U.S. healthcare system. With financing from Wells Fargo, one such facility in the Bronx was able to purchase much-needed equipment.


Inside the Stagecoach

Helping hands on the home front

Easing minds: Wells Fargo’s Military Property Care Program for team members helps service members by providing lawn care services for their families back home.


Inside the Stagecoach

Young golfer’s ‘path to success’ leads her to pro-am

At the Wells Fargo Championship, 13-year-old Meghna Mazumdar earns the chance to play with Rory McIlroy — and achieves her goal to “have fun and learn something.”


Inside the Stagecoach

Starting a new job? Don’t be afraid to ask questions

Secil Watson, head of Wholesale Internet Solutions at Wells Fargo, shares her thoughts on how to make the most of your first months at a new job.


Inside the Stagecoach

‘The First Tee shaped who I am’

Pro golfer Scott Langley — an alum of The First Tee program — reflects on life and links.


Inside the Stagecoach

Why fostering engagement is crucial to company success

By focusing on employee empowerment, says Wells Fargo’s Cara Peck, companies can foster customer loyalty — and long-term success.


Inside the Stagecoach

Young golfers named winners of Succeeding Together contest

Participants in the youth development program The First Tee submitted essays that focus on the importance of working together to achieve goals and succeed in life.


Inside the Stagecoach

Museum celebrates one family’s art treasures

A couple’s love of art lives on in their son and grandchildren – and in the North Carolina museum that now houses their treasures.


Inside the Stagecoach

Empowering ‘warriors,’ saluting veterans, aiding families

Sponsoring the 2016 Warriors to Summits expedition is only one way to support veterans. A Wells Fargo team member explores the many ways the company extends a hand — and has for more than 160 years.


Inside the Stagecoach

Note to selfie: Museums encourage visitors to share

Wells Fargo's 11 history museums invite visitors to take selfies on international Museum Selfie Day Jan. 20 — and share via social media.


Inside the Stagecoach

It’s official: ‘Mike’ wins race to be the 2016 Wells Fargo plush pony

Wells Fargo team members have picked “Mike,” a horse that worked for the company in Des Moines, Iowa, as the model for the 2016 Wells Fargo plush pony.


Inside the Stagecoach

Choir’s carols strike the perfect chord for banking customers

An a cappella choir of veterans — who also will appear with Wells Fargo at the 2016 Rose Parade on New Year’s Day — surprised customers and team members at Los Angles banking stores with songs and roses.


Inside the Stagecoach

Military tribute marks Wells Fargo Rose Parade sponsorship

Wells Fargo’s spotlight during the 127th Rose Parade Jan. 1, 2016, shines on the issue of veteran homelessness in the U.S.


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Plush pony sales to benefit Save the Children

Wells Fargo’s plush pony promotion is back – and for the first time, pony fans can buy Nellie, the 2015 horse, and help Save the Children.


Inside the Stagecoach

Fishing (and driving) for calm in the mountains

A veteran suffering from PTSD is healing now in the mountains of North Carolina — and recently received a new truck through a program sponsored by Wells Fargo.


Inside the Stagecoach

A baseball diamond is this woman’s best friend

In India, where baseball is still in its infancy, a Wells Fargo team member balances her career with a passion for the game.


Inside the Stagecoach

Mom credits job skills for passage of life-saving law in North Carolina

A Wells Fargo team member used skills she honed on the job to help protect newborns — through a new North Carolina law named after her late daughter.


Inside the Stagecoach

Up, up and away — in stagecoach balloons!

Wells Fargo’s stagecoach balloon program takes the brand aloft at the Albuquerque International Balloon Fiesta and other events across the U.S. each year.


Inside the Stagecoach

Light the night with a pumpkin carving template of a stagecoach

Illuminate your driveway or porch this fall with a stagecoach-themed jack-o’-lantern.


Inside the Stagecoach

Surprise! Stagecoach gift rolls into anniversary celebration

The Nortons of Peyton, Colorado, are longtime Wells Fargo customers — and received a handmade stagecoach model to mark 60 years of marriage.


Inside the Stagecoach

Teacher of Year is ‘first person to see who I really am’

Blinded in childhood, Indiana Teacher of the Year Kathy Nimmer has helped students find joy in life and learning for 23 years.


Inside the Stagecoach

Smiles bloom when a banker turns construction paper into roses

A Wells Fargo service manager in Oregon is lifting customers’ spirits with a bloom that never fades.


Inside the Stagecoach

Organ donation gives teller a second chance

In Texas, a Wells Fargo service manager’s donated kidney returned one of her tellers to health — and spotlights the need for more organ donations by African Americans.


Inside the Stagecoach

Refugees find a way to better serve their Iowa community

Wells Fargo team members in Des Moines join forces to find tellers who speak their refugee customers’ languages — and provide jobs in the process.


Inside the Stagecoach

Atten-hut! ‘Great instincts’ serve reservist well

A Wells Fargo team member spent one year of military leave with the U.S. Army Reserves and returned with enhanced skills that serve her team well.


Inside the Stagecoach

A veteran’s advice on transition from military to corporate life

Brian Poole retired from the Army after 21 years and offers tips for veterans making the transition to civilian life — as well as suggestions for managers hiring veterans.


Inside the Stagecoach

‘The best music ever heard in a bank’

Award-winning composer Fred Story produces original background music for most of Wells Fargo's 6,000-plus banking stores — an innovative approach in the banking industry.


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An eye for the sky: Wells Fargo banker is storm spotter

Storm spotter Joe Colianni is one of nearly 290,000 trained volunteers who form the National Weather Service’s first line of defense against severe weather.


Inside the Stagecoach

First Tee golfer has ‘walk to remember’ with Rory McIlroy

Sixteen-year-old Grace Vaughan of Chesnee, South Carolina, got the thrill of a golfer’s life when she played in the Wells Fargo Championship Pro-Am May 13 with popular PGA TOUR star Rory McIlroy.


Inside the Stagecoach

‘Rock’ star: Building in India holds a unique distinction

Wells Fargo’s building in Hyderabad, India, has been recognized for a natural rock formation that is incorporated into the ground floor.


Inside the Stagecoach

Health hazards can’t hold back teen golfer

The 16-year-old Succeeding Together essay contest winner relies on a “go to” team of supporters to help her overcome health, and life, challenges.


Inside the Stagecoach

Two Wells Fargo team members connect ‘Beyond Cancer’ — in Peru

Two team members, who are cancer survivors, were once strangers despite working on the same floor. After a life-changing trip to Peru, they have formed a close relationship.


Inside the Stagecoach

Stagecoach takes siblings on Wells Fargo journey

Three young siblings were photographed aboard a Wells Fargo stagecoach — and nearly 40 years later, all of them have had careers with the company.


Inside the Stagecoach

Puppies square off at the big bowl game

This year’s “Puppy Bowl XI” includes three dogs adopted by Wells Fargo families through an animal rescue group run by a team member.


Inside the Stagecoach

Lightening the load for military families

“One less thing for us to do” is how a mom in Maryland describes Wells Fargo’s program to help take care of yard work while team members’ spouses are deployed.


Inside the Stagecoach

Wells Fargo holiday commercial memories

Jamie Moldafsky of Wells Fargo goes behind the scenes of the Wells Fargo holiday commercial which returns for an encore in 2014.


Inside the Stagecoach

Stars of the screen: ATMs salute top teachers

In 16 states, Wells Fargo is honoring Teachers of the Year by featuring their accomplishments on local ATM screens.


Inside the Stagecoach

‘Mr. Knoxville’ puts people first to build Iowa banking legacy

Wells Fargo’s longest-serving bank employee, 88-year-old Donnie Rodgers, learned early that people’s needs come before business.


Inside the Stagecoach

Terry Kalb: A wish brings hope for my Make-A-Wish princess

Terry Kalb of Foresthill, California, says her daughter Alyssa’s Make-A-Wish princess experience shows the charity’s impact goes far beyond giving gifts.


Inside the Stagecoach

Banking for refugees and paving a pathway to success

A community of refugees in Des Moines is navigating new financial territory with the help of a Wells Fargo teller who is one of their own.


Inside the Stagecoach

Supporting military families one lawn at a time

A new Wells Fargo program provides lawn care and snow removal services for team members whose military orders take them (or their spouse or domestic partner) away from home.


Inside the Stagecoach

Stroke doesn’t stop Missouri man from building a model stagecoach

Despite having suffered a stroke, a mortgage customer honors Wells Fargo’s legacy by building a model stagecoach from scratch.


Inside the Stagecoach

Attention, employers: 4 ways to support military spouses

Former Navy wife Amy Savicky-Injaian draws on her Wells Fargo experience to share four ways employers can support military spouses and put them at ease.