Wells Fargo Logo
Wells Fargo Logo

Stories about: customer service

Our History

 Nine stuffed animals, including a pony, bear, and dogs, are propped up in front of a light brown background. Behind them are yellow papers, one that doesn't show much, and one that says: Have we got a bag for you.

Inside the Stagecoach

 Personal Banker Shauna Kohl with customer Beverly Thompson in front of her Wells Fargo branch in Port Townsend, Washington.

Our People

Story Type Indicator - video. Nili Sundown, wearing a red Wells Fargo coat, looks off into the distance as she travels by boat in Alaska.

video

Inside the Stagecoach

Story Type Indicator - video. Video screen grab of Mary Mack, head of Wells Fargo Consumer Banking, speaking at Fortune’s 2018 Most Powerful Women summit in Laguna Niguel, California.

video

Inside the Stagecoach

 Photo of Wells Fargo customer Ed Reynolds with Personal Banker Vicky Thompson at the Wells Fargo branch in Lubbock, Texas, where she helped him convert rewards points to cash and sparked a family reunion.

Innovation

 A person’s hand is shown holding a smartphone displaying Wells Fargo’s Control Tower mobile banking feature. In the background, a laptop sits on a table and a mug with flowers in is sitting on the table to the right.

Financial Health

Story Type Indicator - infographic. Photo shows a smartphone resting in a person’s hand; the screen displays various icons, charts, and data. Hovering over the screen is the figure of a padlock, surrounded by interconnected dots of light, symbolizing digital safety and cybersecurity fo

infographic

Our History

 A black and white photo of Mary Roebling shows her at a desk, looking down, and signing a paper. Several papers are in a pile to the left of the one she's signing. A phone is to the right of her on the desk, and flowers are behind her.

Homeownership

Story Type Indicator - También en español. Wells Fargo CEO Tim Sloan, seated in a dark coat and light shirt, comments during a panel discussion at the L’Attitude conference in San Diego. A light blue wall behind him provides the background.

También en español
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