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Wells Fargo Stories

customer service

A man in a suit is sitting and smiling off camera. To the right is the back of a young man’s head. At the top left corner, a yellow flag says in black font: COVID-19 update.
Financial Health

‘It gives us real comfort and insurance’

‘It gives us real comfort and insurance’

With a Paycheck Protection Program loan from Wells Fargo, the nonprofit Hispanic Scholarship Fund can cover two months of payroll for its 51 employees.

A woman is smiling while looking at her smartphone screen, which shows a mobile banking site. Meanwhile, she’s also tapping keys on her laptop, logging on to her online bank account. Documents are spread out on the table in front of her.
Innovation

Digital banking soars in the COVID-19 pandemic

Digital banking soars in the COVID-19 pandemic

With digital banking usage rising at a near historic pace, Wells Fargo and other banks have geared up to handle the growing customer demand during the coronavirus crisis.

A woman holds her baby while looking at her cellphone.
Financial Health

8 digital tools for banking with Wells Fargo amid COVID-19

8 digital tools for banking with Wells Fargo amid COVID-19

The company’s mobile app and other digital tools and resources are a financial lifeline for customers self-isolating or sheltering at home.

A woman sits on the floor of her home looking at a tablet she holds in her left hand while holding a paper in the other.
Financial Health

Wells Fargo helps recipients access COVID-19 stimulus payments

Wells Fargo helps recipients access COVID-19 stimulus payments

The company shares how to deposit and access the money quickly as the U.S. begins making Economic Impact Payments under the CARES Act.

Street-level view of a Historic Core Dental Care office in Los Angeles.
Financial Health

‘If everyone does their part, we’ll get through this’

‘If everyone does their part, we’ll get through this’

A Los Angeles dentist gets mortgage payment relief from Wells Fargo to help his business survive amid COVID-19.

Photo of a Wells Fargo Bank building has a yellow triangle at the top-left corner of the image that says 'COVID-19 update'
Inside the Stagecoach

Bringing financial relief to a global crisis

Bringing financial relief to a global crisis

The fallout of the COVID-19 pandemic is being felt around the world. Wells Fargo is working hard to support its customers, employees, and communities.

Overhead view of a town, showing houses, streets, and trees.
Financial Health

Aid announced for customers and communities impacted by COVID-19

Aid announced for customers and communities impacted by COVID-19

Commitments include suspending residential foreclosure sales, waiving fees, and donating $175 million to help communities.

An aged document says: Wells Fargo & Company Express and Banking Agency Appointment. This certifies that Mrs. C. Hill has been appointed agent of Wells Fargo & Co.’s Express Roseville, Cal.
History

A Renaissance woman: Cassie Hill

A Renaissance woman: Cassie Hill

Cassie Hill not only served as an express agent for Wells Fargo in Roseville, California, from 1884 to 1908, she also served as a local agent for the Southern Pacific Railroad and her town’s telegraph operator.

A photo of a wooden box with the underside of the lid painted green and many stickers and labels, including ones reading Colton, California, and Tombstone, Arizona. Inset is a black and white portrait of bearded man in suit.
History

Keeping customers’ valuables secure: Wells Fargo’s treasure boxes

Keeping customers’ valuables secure: Wells Fargo’s treasure boxes

Wells Fargo’s iconic treasure boxes were one of the first ways the company kept its customers’ valuables secure.

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