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Wells Fargo Stories

customer service

In a snowy holiday scene, a father and daughter carry packages together, looking at each other and smiling.
Financial Health

Consumers hold the cards to rewarding holidays

Consumers hold the cards to rewarding holidays

Using rewards credit cards smartly can help you save during the holidays, as long as you budget and pay off your balance in full each month.

A woman is standing with holiday decorations in the background and appears to be shopping while looking at her smartphone.
Innovation

Customers find ways to use Zelle in the holiday season

Customers find ways to use Zelle in the holiday season

More consumers are using Zelle to send money as a gift to friends and family members during the holidays.

Leah Gonzalez sits on her mother’s lap on a park bench.
Small Business

Helping hurricane victims from Puerto Rico find jobs in the Midwest

Helping hurricane victims from Puerto Rico find jobs in the Midwest

Integrated Staffing Solutions is bringing together people in need of work after Hurricane Maria with Midwestern companies seeking employees, thanks to a Wells Fargo program for diverse small businesses.

Jennifer and Jason Rigney stand with their dog Jim Bear in front of a stream.
Inside the Stagecoach

Rescue dog takes its owner to the bank

Rescue dog takes its owner to the bank

Jennifer Rigney found happiness through a pint-size pet with an underbite and a new banking career at Wells Fargo.

A woman stands at an ATM and pushes buttons. A panel of Braille bumps are visible below the ATM, with 1985 in the corner of the image. On the other side, a hand puts a card in an ATM with 2019 in the corner of the image.
History

The first banking solutions for customers who are blind

The first banking solutions for customers who are blind

Before the 1970s, many bank customers with visual impairments had to depend on friends and family to handle their finances —until banks began providing new options.

A mother and her two young sons share a laugh as the boys sit at a table and eat cookies.
Housing

Hope, adversity, and triumph lead to increased Hispanic homeownership

Hope, adversity, and triumph lead to increased Hispanic homeownership

Hispanics have become a leading engine for the U.S. housing market in recent years, many of them overcoming adversity through determination and hope.

An image of a colorful Wells Fargo guidebook in Spanish is on top of two small aged papers, a postcard and ad in Spanish.
History

Wells Fargo’s long history of serving Spanish-speaking customers

Wells Fargo’s long history of serving Spanish-speaking customers

Since the 1800s, when Wells Fargo offered in-language services and hired Spanish-speaking team members, the company has strived to best serve its Hispanic customers.

A car lies upside down in the wreckage of a home severely damaged by Hurricane Katrina in Gulfport, Mississippi.
Financial Health

8 financial tips for weathering disaster

8 financial tips for weathering disaster

Take it from a man who lost it all in Hurricane Katrina: Preparation pays off. Wells Fargo offers tips for those impacted by a natural disaster.

A photo of a man wearing a bowler hat as he leans forward on a desk with a pen in hand and another behind his ear. A telegraph sits next to his hand. To the right is a Wells Fargo telegram with part of the message showing.
History

How Wells Fargo used secret codes to do business

How Wells Fargo used secret codes to do business

In the 1800s, the telegraph allowed Wells Fargo to do business and help customers transfer money. To secure messages and minimize risk, the company used a system of encryption with secret codes.

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