customer service


Innovation

Digital banking soars in the COVID-19 pandemic

With digital banking usage rising at a near historic pace, Wells Fargo and other banks have geared up to handle the growing customer demand during the coronavirus crisis.


Financial Health

Wells Fargo helps recipients access COVID-19 stimulus payments

The company shares how to deposit and access the money quickly as the U.S. begins making Economic Impact Payments under the CARES Act.


Financial Health

‘If everyone does their part, we’ll get through this’

A Los Angeles dentist gets mortgage payment relief from Wells Fargo to help his business survive amid COVID-19.


Inside the Stagecoach

Bringing financial relief to a global crisis

The fallout of the COVID-19 pandemic is being felt around the world. Wells Fargo is working hard to support its customers, employees, and communities.


Financial Health

Aid announced for customers and communities impacted by COVID-19

Commitments include suspending residential foreclosure sales, waiving fees, and donating $175 million to help communities.


History

A Renaissance woman: Cassie Hill

Cassie Hill not only served as an express agent for Wells Fargo in Roseville, California, from 1884 to 1908, she also served as a local agent for the Southern Pacific Railroad and her town’s telegraph operator.


History

Keeping customers’ valuables secure: Wells Fargo’s treasure boxes

Wells Fargo’s iconic treasure boxes were one of the first ways the company kept its customers’ valuables secure.


Housing

Helping to save a home and Carter

Amanda St. Clair took a leave from work to care for her son Carter, who has leukemia. She feared the family would lose their home, but a life-changing bond with Cindy Hunting of Wells Fargo made all the difference.


History

William M. Robison: ‘A very noteworthy pioneer’

William M. Robison, Wells Fargo’s express messenger in Stockton, California, in the 1850s, transported millions in gold for the company and its customers — while also advocating for equal rights.