Business to Business
June 18, 2015

Healthcare services ‘within walking distance’ in remote areas of the world

Logistical challenges are only part of what World Health Partners faces in providing health services in person and via cell phone in rural parts of India and Kenya.

The best medicines in the world won’t do any good if you can’t get them to the patients who need them.

That is one of many challenges facing World Health Partners, a nonprofit providing essential medical services in rural areas of India and Kenya.

And the need is great. For some residents of remote villages in Bihar state in northeast India, seeing a doctor once required huge effort and expense — traveling up to six hours and finding the cash to make it all happen. Since its founding in 2008, World Health Partners has provided healthcare services to thousands of people in Bihar through cell-phone-based consultations as well as in-person visits with local doctors. Its programs now include more than 8,000 mobile and in-person healthcare centers in India and Kenya.

The nonprofit guides villagers to take advantage of comprehensive health services such as:

  • Remote consultations with city-based doctors.
  • Affordable medicines.
  • Referrals to clinics and labs for preventive care.
  • Treatment for serious medical conditions.
World Health Partners teleconsultation
World Health Partners doctors
World Health Partners delivers essential drugs and medicine
Treatment after consultation with a doctor
World Health Partners staff in urban centers conduct teleconsultations with rural patients
World Health Partners works to improve the health of children in India
World Health Partners works in two of India’s most populous but poorest states
A patient in a rural area receives a “teleconsultation” with a Delhi-based doctor at a World Health Partners SkyHealth Center.
World Health Partners providers outside one of their facilities.
World Health Partners Last Mile Outriders deliver essential drugs and medicine to providers in rural communities.
A patient receives treatment after consultation with a doctor in Delhi.
Central Medical Facility staff in urban centers conduct teleconsultations with rural patients.
World Health Partners works to improve the health of children like these in India, many of whom die from preventable illnesses like diarrhea, pneumonia, and tuberculosis.
World Health Partners works in Uttar Pradesh and Bihar, two of India’s most populous but poorest states.

The organization’s administrative office and fundraising efforts are in the U.S., so World Health Partners needs to send money electronically from the U.S. to India and Kenya. World Health Partners turned to Wells Fargo for an online financial solution.

“We needed something flexible, and we needed to do most of our transactions online,” says Karen Pak Oppenheimer, World Health Partners vice president. Wells Fargo’s Brian Epps helped the organization set up a Commercial Electronic Office® (CEO) Portal. The service allows for wire transfers and U.S.-based multicurrency bank accounts, working in tandem with World Health Partners’ India- and Kenya-based accounts.

“It’s really cool knowing that something we do at Wells Fargo is helping people in need on the other side of the world,” says Brian.

Karen says the organization hopes to expand its work beyond Kenya and India, and she knows Brian and Wells Fargo will find a way to help: “We feel confident that as we expand to other parts of the world, Wells Fargo will help us bring health services within walking distance to more people. I don’t think another bank could serve us better.”